Our Volunteers work with the team in the Visitor Reception to provide a warm, engaging welcome and outstanding customer care for all our visitors from their arrival at Bedern Hall through to their departure. Anyone who is a part of the Visitor Welcome team at Bedern Hall is the ‘first face’ for all our visitors and sets the tone for each visitor’s experience. By helping with a varied range of activities you will contribute towards ensuring that they have a first class experience.

Image by Nican45

What’s in it for you?

• Becoming part of a friendly and dedicated team
• Learning about one of York's finest buildings
• Meeting people from all walks of life and making new friends • Fine tuning your excellent communication skills

• Learning new and useful skills

• Personal satisfaction through making a real difference to our visitors’ experiences • Volunteering in a beautiful historic environment

What’s involved?

• Greeting visitors on arrival and providing a warm, friendly and informed welcome (and goodbye)

• Providing introductory information about the building

• Being available from 10.00 till 13.00, or 13.00 till 16.00, on your day of volunteering

• Being on your feet (with breaks!) for half a day

• Welcoming families by talking to children as well as adults

• Recognising and supporting the specific access needs of all our visitors

• Championing and promoting the work of Bedern Hall, explaining the benefits of becoming a Friend of the Hall and making visitors aware that they too can hire the venue for their own events

• Supporting any other activities relevant to the role, if able and appropriate

Come along to our open day to learn more!